Important Information
Policies
To help make your stay at Cape Codder Resort & Spa in Hyannis as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies supporting smooth and structured resort stays.
The policies at Cape Codder Resort & Spa Hyannis are designed to manage high guest volumes and resort-style facilities efficiently. Policies focus on check-in procedures, payment requirements, and responsible use of shared amenities, ensuring consistent experiences across busy travel periods.
- Check-In & Check-Out
Standard afternoon check-in and morning check-out times apply. Early arrival or late departure is subject to availability.
- Identification & Age Requirements
Valid government-issued photo identification is required at check-in. Minimum age requirements apply for booking and unsupervised stays.
- Payment, Deposits & Resort Fees
A valid credit card is required to secure reservations and cover incidental charges. Deposits or resort fees may apply depending on the selected rate and season.
- Water Park & Facility Use
Access to water park facilities may be governed by capacity limits, operating hours, or wristband policies during peak periods.
- Smoking Policy
The property is non-smoking throughout all interior guest rooms and public areas.
- Pet Policy
Pets are not permitted at the resort. Service animals are accepted in accordance with applicable regulations.